Privacy Policy

At Golden Valley Lounge, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our booking services and lounge facilities.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and identification documents (such as Aadhaar) required for booking verification and security purposes.
• Booking Details: Travel dates, flight information, and selected lounge services.
• Payment Information: Credit card details and billing addresses (processed securely through our payment partners; we do not store full credit card numbers).

2. How We Use Your Information

Your information is used for the following purposes:

• To process and confirm your lounge reservations.
• To verify your identity for security access to the lounge.
• To communicate with you regarding your booking, updates, and customer support.
• To improve our services and customize your lounge experience.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Identity documents uploaded during the booking process are encrypted and stored securely.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

Email: privacy@goldenvalleylounge.com
Phone: +1 (800) 123-4567